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Peggyhome
Newbie

Re: CBS interactive being charged and cannot delete

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I don't see where to cancel this?

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HDMIGuy
Roku Guru

Re: CBS interactive being charged and cannot delete

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@Peggyhome CBS Interactive is likely Paramount Plus.  Can you open the Paramount Plus app on your Roku device?  If you can open the app you may be able to go to account settings and determine how you are being charged for Paramount Plus.  You can also login to your Roku account on a computer or phone and check your subscriptions.  If the subscription is through Roku it should appear on your Roku account.

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Lashe911
Newbie

Re: CBS interactive being charged and cannot delete

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Go to paramount plus app but before you hit ok hit the asterisk button and select manage account and the cancel from there. Took me months of searching the small print on paramount website to find the solution 

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