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CBS Interactive renewal without notice
I was just charged $119.99 for CBS Interactive, Paramount +, they took it out of my account without notice of renewal. I want a refund!!! I have removed the automatic payment (once I found out how). I want my money back! This is bull **bleep**!
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Re: CBS Interactive renewal without notice
Note that with most (all?) subscriptions you pre-pay (or obtain a temporary free trial) for a defined subscription period that auto-renews when the subscription (or trial) period expires. When you unsubscribe it stops the auto-renewal but the current subscription stays active until the prepaid subscription period runs out. Few, if any, will cancel immediately and refund the unused portion of your prepaid subscription, except in municipalities where this is requied by law.
To prevent auto renewal you MUST unsubscribe BEFORE the current subscription period runs out. This is all explained in the conditions shown when entering into the subscription (you know, all that stuff we all agree to without actually reading it).
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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Re: CBS Interactive renewal without notice
@kbrabec, you'll have to contact account/billing support at https://support.roku.com/contactus to try to get a refund. You may get lucky.
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I am not a Roku employee.