Account, payments & subscriptions

[meme2u]

For the past three months, on the 11th day of the month, I am unable to access Newsmax. My subscription renews on the 11th day of the month and it is automatically renewed. What causes this interruption of service???

[JWS9518]

You might want to reach out to Newsmax customer support directly and ask them.

[RokuRhea-V · Accepted solution]

Hey @meme2u 

I'm glad you're here!

I understand you're having difficulty accessing the Newsmax app. Let's resolve this together. Please follow these steps.

1. Press Home on your Roku remote
2. Use the directional pad to select the Newsmax and press Star to open Settings.
3. Select Check for Updates. After the update, try opening the app again.

For more steps, you might visit Here for guidance. If you're still experiencing issues, contact the Roku Support Team for further assistance.

Thanks,
Roku Community Team