Account, payments & subscriptions

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Accounts payment and subscription

I've been getting charged Roku for Hulu for over a year and I don't have it and when I call them they said well you don't have it well why does it show up on my bank account every month and every time I have to dispute it I have to get a new debit card

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Roku Guru

Re: Accounts payment and subscription

@Kimhughes We need more details.  When you call them who is them?  Have you logged into your Roku account on a computer and checked your subscriptions?  If you have logged into your Roku account and the subscription is not listed then either the subscription is not from Roku or you have a second Roku account.  If you loggin to your Hulu account does it show the charge?

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