Account, payments & subscriptions

[rogereelliott76]

I signed for Fox News and they charged me $24.98 and it was supposed to be $1.99 special.  What happened?

[RokuReynan-L]

Hi, @rogereelliott76.

Thank you for joining us here in the Roku Community!

We’re sorry to hear about the issue of being charged incorrectly, and we’d like to gather more details to help resolve it.

Could you let us know:

• Where did you see the promotion?
• Where do you purchase your Fox News subscription (e.g., through Roku or directly from the channel provider)?

We look forward to your reply and are here to assist you further.

Thanks,
Reynan