Xfinity Fast Forward not working
Starting a couple weeks ago my 3 Roku remotes aren't working as they should. When watching a program the stop, fast forward functions don't work. I have to re-start the Roku to get them working again...
Forum Discussion
Thanks for the update, wateron
Let's perform some steps to troubleshoot the issue.
Follow the steps below:
Restart your Roku Remote
- Reset your remote: Press and hold the Back/pairing button and Home buttons simultaneously for about 20 seconds.
Re-pair your Roku remote
- Set the Roku device in pairing mode, unplug it from the power outlet for 15 seconds, and plug it in again.
- Initiate pairing by pressing and holding the Back and Home/pairing buttons for 5 seconds.
Hope this helps!
Thanks,
Roku Community Team.
It appears this is only happening with the Xfinity Stream app. When it happens I have to unplug the Roku then plug it back in and then it works for awhile.
