I don’t think it’s the remotes because I paired the remote on my other TVs and it worked
I think some of the Roku devices were partially fried when they updated the software to 10.0.0
I have 5 devices in 2 locations and only 1 was hit 🤔
I find it interesting how Roku keeps coming out with "new and improved" versions of their equipment but they do not seem to care about customer service or taking care of those who have already been customers. I had originally posted a 5 star review on Amazon and in the past few days went back and edited it with an update regarding the lack of any customer service and changed the review to one star.
