New to Roku! A family member and I are also experiencing the same problem. Their plain Roku remote works fine, but both of our voice command remotes drain about every three weeks. I have viewed multiple complaints about the issue, but haven't seen any real answers. Maybe I can ask Roku to just give me a plain remote? I am old fashioned anyway. My biggest problem with Roku is that there are mostly no trailers for the movies or shows. I know it's probably impossible, but I seriously hate starting a show blind. I guess Netflix spoiled me; as soon as you slide over to the next show, a preview automatically plays.
Good luck with getting anyone within Roku to respond. Mine has totally failed now after 20-30 times resetting and going thru all the motions. I am now using a generic remote that has a control for Roku but it does not have all the functionality.
