Forum Discussion

Armyparatrooper's avatar
Armyparatrooper
Newbie
2 years ago

We need an option to turn off auto updates

There should be an option in the settings to turn off, or at least have some control over the updates. I'm getting tired of the thing updating when it wants to & then my TV freezes while I'm watching something for several minutes & then restarts. I have a smart TV I use in another part of the house that asks me if I want to update when one is available. It's several years old. How hard could that be for Roku to add such an option? It's a machine, it's supposed to work for me & do what I tell it to do. Skynet hasn't gone live just yet so let me control my TV. 

8 Replies

  • LionelMan's avatar
    LionelMan
    Reel Rookie
    11 months ago

    It won't happen because Roku thinks they own your Smart TV and your life with maximum surveillance that you agree to.  Ever seen the "user agreement"?   Here is Cliff Notes version:   "Because "Free" streaming televison is like water to my life, I will give you my Telvision (made by another company who I mistakenly thought I bought from and owned) so you have total control of its functionality, and also give you permission to effectively shut down my TV if I don't so exactly as I am told with surveillance tracking "updates"  and times of your choosing, not mine.   I give you permission to conduct surveillance in my home and sell my interests to 3rd parties.  Thank you Roku for all that Free TV!"

    Roku has made you a slave of the first order.  Only if we say no to this **bleep** will it stop.

    But we won't.  We will complain online as if we expect an AI company to listen,  as if we we were dealing with a drug pusher, but will keep going back for more.  

    • Strega2's avatar
      Strega2
      Roku Guru
      11 months ago

      There’s a compromise position:  Buy a $30 Roku instead of a Roku TV.  That way much less damage is done if anything goes wrong, and Roku only gets to surveil a portion of your viewing.  (BTW, I’ve never noticed my Roku Express doing an update, but maybe I’ve always been viewing something else when it happened.)

      For minimum surveillance, you probably can’t beat Over The Air TV.  Preferably watched on a dumb TV or at least a TV with no internet connection.

      • LionelMan's avatar
        LionelMan
        Reel Rookie
        11 months ago

        I am in process of returning my Roku Ultra Stick.   I wanted this because it allowed for wired connect.  Then I saw it wanted me to have a Roku Acct and also my credit card info?  I might live with acct but no way anyone should give CC info.  Otherwise might try.

  • Randall5550's avatar
    Randall5550
    Newbie
    10 months ago

    Thats BS! There's very good reasons I don't want automatic updates. One, I need it to stay on 720p only!! I don't think it's a stretch to say your customers are so concerned about account security as you are!!

  • andiemurphy14's avatar
    andiemurphy14
    Newbie
    6 months ago

    Dear John,

     

    I mean this with the utmost disrespect, shove it. Roku is not striving to make any experiences BETTER for the user. All of your "automatic updates" just make it easier for Roku to shove ads down our throats, and give the user less co trol over their own devices. You guys are despicable and I'll never buy another roku product. Complete trash. You suck.

    • Edc83's avatar
      Edc83
      Channel Surfer
      6 months ago

      If they allow us to disable updates, it removes their ability to push new "features" - like their sh***y auto play full screen video ads on the home screen.

      If you haven't seen them yet, be prepared to be immediately pissed off.

  • Kecho's avatar
    Kecho
    Newbie
    5 months ago

    You don't want an option to turn off updating, but until you do I will not be buying another Roku device.