Forum Discussion
Rmhall827
3 months agoNewbie
My daughter just showed me her screen on her TV, it’s white and pink with minimal color, I tried to reset it to factory picture settings, unplugged and let it sit a while and still the same. I am now resetting all the apps because it still is white washed after a factory reset. Help! The TV is only a month old.
RokuSuzetteL
3 months agoCommunity Moderator
Hey, Rmhall827
It looks like you are having issues with the video quality on your TV. Thanks for giving the troubleshooting steps a shot on your own. Can you please share a bit more info?
- Please confirm whether your Roku TV is a Roku-made TV or a third-party Roku TV.
- When did the issue first start?
- If possible, a video of the issue would be helpful.
Let us know when you can!
Roku Community Team