Forum Discussion
The same thing happened to me. The tv was purchased in Nov. but just plugged in last Friday, 7/11/25. Was stored in our house in an upright position. TV worked fine for 7 days, turned it off to go to dinner, came home and turned it on. The color is exactly as described above: It's almost like I'm trying to watch a 3D show w/o glasses, the color is distorted that way.
I can't understand how it worked beautifully for 7 days then is just off. The icons and previews of shows are colored correctly, but when we choose a show the color is so dark we can hardly see what's happening.
Thank you for your help,
Lola
Lola8, we're glad you reached out!
Thanks for letting us know you're also experiencing the same behavior.
Can you share some pictures so we can look into it further?
We'll wait for your response!
Roku Community Team