Voice remote stuck on green blinking light
Hi Roku I am having trouble repairing a voice remote. I have two Roku streamers, and two remotes. One remote can be paired to either streamer (so I know they are not the issue) and one RC126 remote ...
Forum Discussion
Hi Riame
The streaming devices are a TCL Roku TV (55P607) and a 4K Streaming stick (3820R). Both have been power cycled and I removed the voice remote from the Roku TV where it was previously paired.
The regular remote (the one that came with the streaming stick) pairs fine with either the TV or the Streaming Stick.
I have put fresh batteries in the Voice Remote, I checked the voltage on them first with a voltmeter. I held the pairing button on the voice remote for 5s and also 30s. Neither action does anything. Just the blinking green light as soon as the batteries are inserted.
TY!
Thanks for the response, Bpc135798642
It sounds like it might be a good time to look into getting a new Roku remote. Your current one has done a great job, but it’s starting to show some issues due to its age. A new remote will help you get back to enjoying your favorite shows and movies in no time.
To view replacement remotes, you can visit this link: Roku Remotes and Accessories.
Thanks for your understanding and support.
Best,
Roku Community Team.
Hi Takashi,
Thanks for the response. I’ve ordered a new remote. Appreciate the help!
Best regards
Ben
Hey, Bpc135798642
Thanks for the update.
Keep us posted on your progress. I hope that you'll get to streaming sooner and share any news when you can!
Thanks,
Roku Community Team
