Jadhemama
2 years agoReel Rookie
Voice Remote Pro won't charge
I have a voice remote pro that has worked and charged fine up to this point. I put it on to charge and the green light is blinking. I let it charge overnight and it went from 2% to 4%. I have had this remote about a year and I bought it by itself. It is model number RC795.
Welcome, and thank you for posting here in the Roku Community, Jadhemama!
Thank you for bringing this to our attention. I'd be happy to suggest some steps to help you fully charge your Roku Voice Remote Pro successfully.
- Test with different power outlets, micro USB cables, and USB chargers.
- Reset the remote: Press and hold the Back/pairing and Home buttons simultaneously for about 20 seconds. After doing so, pair it again to see if this will make any difference.
For detailed instructions on how to reset the remote, you can refer to this support link: How to fix your Roku voice remote that is not working | Roku.
I'll be looking forward to your response.
Best regards,
Carly