Hi Jardel,
Thanks for posting here in the Roku Community!
We'd like to gather more information about the issue you're experiencing. If I understand correctly, you're having trouble logging into the Roku mobile app.
Could you please provide us with more specific details, such as the exact error message you receive when attempting to access the app? This information will help us better understand the problem.
Additionally, have you verified that your Roku account email address and password are entered correctly? Ensuring these details are accurate can often resolve sign-in issues.
If you need help resetting your email or password, you can find instructions here: learn how to reset your email and password.
The more details you can provide, the better we can assist you.
Thank you for your cooperation. We look forward to resolving this issue for you!
Best regards,
The Roku Community Team
OK. Please read ALL of the posts about this issue. NO ONE CAN SIGN IN!!! AND PLENTY OF PEOPLE HAVE CHANGED PASSWORDS AND IT DIDN'T WORK. ALL HAVE CHECKED CREDENTIALS!!!! And if the passwords and credetials were not correct, we would not be able to sign in an post to this 'community'.
Also read the last post from Josh68. Asked if thread can be closed due to ROKU reps NOT reading or caring about what's going on. because it is apparently a ROKU issue that no one at ROKU wants to admit or correct.
IF ROKU CARES, YOU HAVE ALL THE INFO YOU NEED. JUST FIX YOUR APP!! And quit telling people to do the SAME THINGS THEY HAVE ALREADY DONE!!!
I am going to ignore all future posts because ROKU is not paying attention or taking care of the problem.
