Forum Discussion

Deberie's avatar
Deberie
Newbie
2 years ago
Solved

Unable to connect to mobile hotspot using my IPhone 12

I have tried to connect to roku with several different hotspot phones.i get connected to wifi but no internet. Help [personal information removed]
tv & player wifi
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, jroelgoetz

    Thanks for posting, and welcome to the Roku Community.

    We acknowledge your inquiry, and we're here to help. Follow the steps below on how to connect to your hotspot for a Network.

    1. Press the Home button on your Roku remote.
    2. Scroll up or down and select Settings.
    3. Select Network.
    4. Select Set up connection.
    5. Select Wired or Wireless.

    If you cannot find your mobile hotspot when scanning for the network, you may need to adjust some settings on your mobile phone to enable a complete connection with your Roku TV.

    Please let us know what you find out.

    All the best,
    Kash

Gjk's avatar
Gjk
Newbie
2 years ago

When i press home on roku nothing comes up on my tv or phone to scan the settings 

atc98092's avatar
atc98092
Community Streaming Expert
2 years ago
Gjk wrote:

When i press home on roku nothing comes up on my tv or phone to scan the settings 

Pressing Home does nothing but take you to the main Roku screen if you're not already there. You have to go into the Settings/Network menu to search for a WiFi connection. Depending on your model phone, you might need to activate a setting "Maximize Compatibility" or something similar. And of course you must enable the Hotspot on your phone before it's visible to the Roku.