Forum Discussion
Kitty99
12 months agoStreaming Star
It give me an error on the second remote. It asks if it is a sony, I say , yes. I can hear the music. But then It says it cannot pair the second remote with Sony TV. Is this a Sony problem or a Roku Problem?
RokuJohnB
12 months agoCommunity Moderator
Hi Kitty99,
Thank you for posting here in the Roku Community!
We understand you're experiencing issues connecting your Roku remote control to the television. We would be pleased to help you further. After further examining your response, we noticed that the Roku remote does not work with your current TV. Our best recommendation is that you contact the TV manufacturer to inquire further about this concern.
Please let us know if there's anything else that we can do to assist you.
Kind regards,
John