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LadyAnanya's avatar
LadyAnanya
Newbie
11 months ago
Solved

TV won't show menu after disconnecting hotspot

I use a hotspot to get streaming on my RokuTV. I turn it on/off as needed as to not waste my data. When I'm not using hotspot, I watch live TV thru an antenna. The last 2 days when I turn my TV off a...
tv & player wifi
  • RokuJohnB's avatar
    RokuJohnB
    11 months ago

    Hi LadyAnanya,

    Welcome to the Roku Community!

    We understand you are concerned about the Roku device or TV that did not show the menu after disconnecting from your mobile hotspot. We're happy to help.

    If your Roku TV or device isn't showing the menu after disconnecting from a hotspot, it's likely because it's no longer connected to any internet network and needs to reconnect to a new Wi-Fi source to access the menu and streaming services; essentially, it's waiting for a signal to load the interface.

    Please let us know if there's anything else we can help you with.

    Regards,
    John

RokuJohnB's avatar
RokuJohnB
Community Moderator
11 months ago

Hi LadyAnanya,

Welcome to the Roku Community!

We understand you are concerned about the Roku device or TV that did not show the menu after disconnecting from your mobile hotspot. We're happy to help.

If your Roku TV or device isn't showing the menu after disconnecting from a hotspot, it's likely because it's no longer connected to any internet network and needs to reconnect to a new Wi-Fi source to access the menu and streaming services; essentially, it's waiting for a signal to load the interface.

Please let us know if there's anything else we can help you with.

Regards,
John