Forum Discussion

hayhay420's avatar
hayhay420
Channel Surfer
2 years ago
Solved

Tv shuts on and off when on hdmi

I just bought my tv, a Philips 40" Class FHD (1080p) Roku Smart LED TV (40PFL6533/F7) (copied which one directly from Walmart where I bought it) back on Thursday, and even I try to play my ps5, the h...
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, hayhay420 

    Thanks for keeping us posted.

    We're glad that you've managed to have a workaround regarding this issue.

    We recommend trying a different High-Speed HDMI cable soon and see if things work out great.

    You can always reach out to us for support, and we're here happy to help.

    All the best,
    Kash

RokuJohnB's avatar
RokuJohnB
Community Moderator
2 years ago

Hi hayhay420,

Welcome to the Roku Community!
We understand you're having a problem with the Roku TV. We're happy to assist you. Please try to restart your Roku TV by going to settings, system, power, and system restart.

Let us know how it works, and we will continue to assist you further.

All the best,

John