TV Screen Went Black While Streaming
RE: Roku TV Model Number 65R4AX
I purchased this television for my mom in April 2024. She has been enjoying it since we first received it, and she was very pleased with it overall. However, this pa...
Forum Discussion
SolitaryCynic​ That normally means the backlight or control board has gone bad on the TV, which is a common issue for some brands of budget level TVs. Most TVs have 1-year warranties. You can chat with Roku on their support page, and they should be able to assist or direct you where you can get technical support. If is over a year old though, the warranty has expired. There is a chat option at the bottom of the page on this link.
Official Roku Support | Roku Device Questions & Troubleshooting
