TV is connected to Wi-Fi, but not loading apps
My tv settings say my connection is connected when doing a connection test, so it says it is connected. (My phone uses same connection and is fine.) But the tv acts like it is not connected to any internet at all, and apps don't load. I have done all the restarting and checking updates, etc. The app's just sit there and eventually say there is an error or just sits and spins the progress circle and never does anything. It's with all apps.
Is this part of this "investigation" of some services not working? Most threads and posts are mentioning the roku app itself or accessing camera's.
Anyone have an answer?
Hey! pugsnquilts Amy12341234
Even though the TV shows it's connected to Wi-Fi, the streaming apps aren’t loading on the Home screen. I appreciate you going through the troubleshooting steps to try and fix it.
You can connect your streaming device to a mobile hotspot as a temporary workaround to ensure there is no issue with your device.
Let us know how it goes!
Roku Community Team
