TV brand not recognized at initial setup
I'm trying to set up my Roku but it's telling me my entry (TV brand) is not recognized. I have an Emerson TV. Any suggestions would be greatly appreciated
Forum Discussion
I just replaced a Streaming Stick + Model 3810X with a Streaming Stick 4K Model 3820R. The previous model connected instantly with the Dynex TV I have to control On/Off and Volume. Not only does the new one NOT automatically connect to the TV, but the model search database does not show ANY model TV. If I type in LG, I get the message cannot find TV band database. Nother else works either.
This is so disappointing as I only stream and have no need for the TV remote other than On/Off & Volume control.
I'm having the same problem with Vizio. My last Roku had no problem working with Vizio. THIS remote now is not pulling up ANY brands. I tried V, then I typed in I (for Insignia, since I just set up my old remote for an Insignia and it pulled up a number of brands). So, this remote is not seeing ANYthing. How to fix!!!
Exactly which model Roku do you have? More information will help
I am hooking up the Utra LT model, with voice activation remote. Apparently this is a 'gaming' remote, and not the one to control for volume or power on. I had an Ultra that I replaced and it was able to work with my Vizio tv; when moving the older Roku to the bedroom, I was able to reprogram THAT remote to the Insignia TV with no problem. I have come to the conclusion the remote sent to me with this model does not have capability to recognize ANY tv. I had switched networks; I had hooked it directly to my router via a wired connection; I tried to use a hotspot, to no avail. And I had also checked my TV settings; CEC is enabled.
Roku no longer includes the Gaming Remote, which dated to around 2013. The dropped that from the lineup sometime back. From around 2016, they changed to include versions of the Voice Remote with the Sticks and higher end boxes, and the Gaming Remote became an optional accessory you could order separately, but was dropped not long after.
The Ultra LT has the same Voice Remote you find on many of the devices today. It should work exactly as the Ultra, Stick, or other non-Express devices.
3900rw-Roku Express
The 3900 RW comes with a simple remote. That is why you don’t see a power button on it. That is why you cannot set it up to control your TV. The Roku you purchased does not have the ability to control your TV using the remote. It even shows you on the box
