Forum Discussion

StevenCee's avatar
StevenCee
Roku Guru
4 months ago

The Star Button No Longer Brings up Settings Menu!

As if all the other bugs going on, the ridiculous top row of involuntary go-to channels, the fact the program guide is often missing many or all "information", and now, I can't even bring up the settings!
So no adjusting the sound, brightness, timer, nothing!  I click the star button, and nothing...
It will work to favorite or unfavorite a channel or movie, but no settings menu.
C'mon Rokju, can't you get this working correctly, ever??

5 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi StevenCee,

    Thank you for posting here in the Roku Community!

    We want to investigate this problem that you had further. Can you please provide the following information below?

    • Could you share a photo or video clip with us?
    • When did the issue start?

    We look forward to hearing from you soon.

    Thanks,
    The Roku Community Team

    • StevenCee's avatar
      StevenCee
      Roku Guru

      RokuJohnB It started a few days ago, not long after the top row of channels that all back clicks now default to, appeared, and began screwing everything up!  I don't need video or to draw pictures, man, I click on the * Button, and it doesn't open the settings menu.  How do I make that any clearer?  It does sometimes, but most often no, even when I'm on non-Roku channels, like Pandora, or Tune-in, or Netflix. 

      • StevenCee's avatar
        StevenCee
        Roku Guru

        OK, today it's working. I'll see if I can string a few days in a row...