Solved
The remote has been sliding all over the place the last few days
Whether using provided Roku remote or a universal remote, moving around the interface directionally while in any app results in sliding additional spaces. So if I press right on the directional pad ...
Hi Community users,
Thanks for posting in the Roku Community about the Roku remote issue!
We understand that you're having a problem with your Roku remote. Help is here. Please follow these steps:
- Press Home on your Roku remote.
- Scroll and select Settings.
- Select System.
- Select Power. If you do not see a Power submenu, skip to the next step.
- Select System Restart.
If the problem still persists, you can also check out this link: How to Fix Your Roku Voice or Simple Remote That Is Not Working.
Please keep us posted on what you find out.
All the best,
John
Hi verseone,
Thanks for the post and for letting us know about this. Have you tried using the Roku mobile app as a remote and then trying again to see if that results in the same behavior?
For more information on how to use it, visit our support page here: How to use the Roku® mobile app to control your Roku device without a remote.
Regards,
Rey
