Forum Discussion

Jgerman1's avatar
Jgerman1
Newbie
8 months ago

Television saying not connected

Hi, my Roku tv has been saying not connected since yesterday. We have restarted the router, did a hard reset on the tv and nothing has helped. Can someone please help?

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert

    What happens when you try to connect to a Wi-Fi network from Settings->Network->Set up connection?  Does it show any networks?  Do you get any error messages or codes when you try to connect?  Does the MAC address that's displayed under Settings->Network->About show all zeros?