TCL R635 PS5 1440p VRR pink lines

I'm having the same issue.

I think it might be important for the roku team to know that this issue only first happened to me after October 28th 2022. I first started seeing the pink lines after I purchased COD MW2 on my xbox series x. At first I thought it was COD but then a couple of days later after buying COD I saw the pink lines on other games. So then I thought maybe it was an xbox update, but it seems that PS5 users are also reporting the issue. So most likely a Roku or TCL update that was pushed the week of the October 28th 2022.

I did some trouble shooting myself and it does only happen when I have VRR enabled on my console. If I play games at 120 without VRR it works fine. I also have noticed that the pink lines don't seem to appear while VRR is on until there is a significant change in FPS on my console. For instance, some menus or screen only run at 60FPS, but gameplay is 120. When a significant change in FPS occurs the screen goes black for about 2 second, almost as if its taking a while to adjust its refresh rate, and then after it "catches" up to the frames the pink lines will then be there on the right side of the screen.

I can confirm this is happening on my R635 as well. Very dissapointing for a expensive piece of hardware. This TV is frequesntly recommended as a gret pairing with the PS5, but in reality it keeps failing to meet expectations because it does not do what was advertised.

It won't play on Roku