Stuck on “Let’s Get Started” Screen
A new Roku Express right out of the box is stuck on the “Let’s Get Started” screen. It won’t allow me to even select a language. I have tried on a different tv, using different hdmi cables in every h...
Forum Discussion
Unless it's an Express 4k it comes with an IR remote meaning you must point the remote at the front of the Express. The light on the front of the Express should flash with each press of a remote button. You can verify whether the remote is working by using the camera in your phone. Point the remote at the camera and you should see a flash of light on the camera screen when you press a button. If you don't, you should probably return it.
renojim Just a quick FYI: The 4K+ (3941) comes with a WiFi Direct/Point Anywhere/Voice remote - the 4K (3940 - Walmart model) does not.
