Forum Discussion

KevinNJ789's avatar
KevinNJ789
Reel Rookie
2 years ago
Solved

Single Remote Desired on TV

I set up the Roku Express on my Insignia TV. I discovered after setting up that the remote supplied with this earlier version that it does not have a volume control button. I need my Insignia remote to control sound only, the remote included with the Roku Express does everything else. I would like to not have to deal with two different remotes, so I purchased a supposedly universal remote on EBay with voice control, but the TV does not recognize. Are there any options for me to control everything with a single remote? Suggestions appreciated. Thanks

remotes
  • RokuERey's avatar
    RokuERey
    2 years ago

    Hi KevinNJ789,

    Welcome to the Roku Community!

    Thanks for reaching out about this. It seems like you have a Roku simple remote that doesn't have any volume or power-off buttons.

    This means that this remote cannot work also to control the volume of your TV.

    Here is what you can do.

    We hope this helps!

    Thanks,
    Rey

2 Replies

  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hi KevinNJ789,

    Welcome to the Roku Community!

    Thanks for reaching out about this. It seems like you have a Roku simple remote that doesn't have any volume or power-off buttons.

    This means that this remote cannot work also to control the volume of your TV.

    Here is what you can do.

    We hope this helps!

    Thanks,
    Rey

    • KevinNJ789's avatar
      KevinNJ789
      Reel Rookie
      2 years ago

      Thanks! In further research, a Roku WiFi voice remote may be what I am looking for. I have the Roku Express, model #3930. I don't wish to spend $20-$30 on something that might not work. Amazes me there is no much confusion and mystery on such a simple issue!