Forum Discussion
TRULADY87
3 years agoNewbie
Same thing happened to me with two different remotes for two different Roku premiere devices. Batteries died and it stopped working. Quite ridiculous the quality control in these things they should work to improve that otherwise it’s a great product better than fire sticks by far.
RokuDanny-R
3 years agoRetired Moderator
Thanks for the post.
Can you please clarify the issue you are experiencing? If you replace the batteries in the Roku remote, do the remotes function? In addition, can you provide the serial numbers/device IDs on the Roku devices of the remotes that you are experiencing this issue with?
With more detailed information, we will be able to assist you further.
Thanks,
Danny