I have two of their comparatively high-end Roku remotes for my Ultra, but I gave up on them due to various problem including destroying batteries. Instead, I been using an Anderic remote and a few months ago I got extras (a two pack) on Amazon for at most $20. My not old Ultra is now having its own problems (which I just posted) but it's the company I'm worried about, so I'm reassessing Roku altogether. I had been strongly considering a TV.
Same thing happened to me with two different remotes for two different Roku premiere devices. Batteries died and it stopped working. Quite ridiculous the quality control in these things they should work to improve that otherwise it’s a great product better than fire sticks by far.
Thanks for the post.
Can you please clarify the issue you are experiencing? If you replace the batteries in the Roku remote, do the remotes function? In addition, can you provide the serial numbers/device IDs on the Roku devices of the remotes that you are experiencing this issue with?
With more detailed information, we will be able to assist you further.
Thanks,
Danny
