Forum Discussion

Bakerc7's avatar
Bakerc7
Reel Rookie
11 months ago
Solved

rremote and romote quit working.

I have third party remotes on my chromebook and computer. The offical roku remote is not downloadable for these two devices. Romote for the chromebook, RRemote for computer. On 12-14-24, both of these quit working. Has roku quit letting third party remotes work?

If so, need to make the roku remote compatable with chromebooks, computers.

remotes
  • RokuTakashi's avatar
    RokuTakashi
    7 months ago

    Hi, EricRN 

    Welcome!

    The Roku mobile app is available for free download on mobile devices. This app includes features that turn your phone into a Roku remote, allowing you to control your Roku streaming device and manage apps. 

    To download, refer here: Roku Mobile App

    Hope this helps!

    Thanks,
    Roku Community Team

10 Replies

  • StreamerUser's avatar
    StreamerUser
    Roku Guru
    11 months ago

    Bakerc7 

    RokuOS version 14.1.4 changed the Control by Mobile Apps setting, adding a new Limited setting and making it the default, thus breaking apps that use ECP/IP for remote control (e.g. rremote).

    Change Settings/System/Advanced system settings/Control by mobile apps/Network access = Enabled

      • RokuJharra-Q's avatar
        RokuJharra-Q
        Retired Moderator
        11 months ago
        Thank you, Bakerc7!
         
        We appreciate your feedback! Your posts, updates, reports, and comments about your Roku devices mean a lot to us. If you have any additional questions or concerns, please feel free to reach out at any time—our experts are here to help!

        For further Roku support, you can:
        Thank you for your understanding and continued participation in our community!

        Happy Streaming! 

        Best regards,
        The Roku Community Team
    • RokuJharra-Q's avatar
      RokuJharra-Q
      Retired Moderator
      11 months ago

      Thank you for providing such detailed information, StreamerUser!

      We value your input and suggestions to address this issue. Your feedback is important in helping other members of the Roku community who may be facing similar challenges.

      Please feel free to share any additional insights you may have.

      Cheers,
      Jharra