Roku wifi won’t connect after is off for awhile

Hello! Just_Jill,

Thanks for your post in the Roku Community!

We're pleased to assist you with the issue you're experiencing with your Roku device connecting to your Wi-Fi.

• What Roku device are you using right now?
• Is this the first time you have experienced this issue? When did it start?
• Can your other devices connect to the network without any problems or latency?
• Did we recently make any changes to your network or network provider?

If you are experiencing network connection issues with your Roku streaming player or TV system, please refer to this guide on fixing internet errors and issues on your Roku streaming device.

To enhance your Roku streaming device's Wi-Fi connection, please refer to this guide: How to improve your Roku streaming device's Wi-Fi or wireless internet connection.

You can connect your streaming device to a mobile hotspot as a temporary workaround to ensure there is no issue with your device.

Thanks,
Arjiemar

Hello! UtahUser,

Thank you for your post in the Roku Community!

We appreciate you contacting us about your Onn Roku TV not staying connected to your Wi-Fi. We're pleased to assist you.

• How many devices do you have connected to your network right now?
• Can your other devices connect to the network without any issues or latency?
• Did we recently make any changes to your network or network provider?
• How far is your device from your network router?

Try the steps below to help resolve the problem.

1. Power cycle/ Unplug the Roku device for 30 seconds
2. Restart the router
3. Perform a Network Connection Reset on your Roku device by navigating to Settings > Advanced system settings > Network connection reset > Reset connection.
   • Note: Before doing make sure you know your Wi-Fi credentials. 
4. After the network reset, your Roku device will restart, and you will need to return to the Settings menu to set up your wireless network again.

If the issue persists, you can connect your streaming device to a mobile hotspot as a temporary workaround to ensure the problem is not with your device. 

If the issue persists, we recommend performing a manual factory reset.

For additional troubleshooting steps, please see this article: How to fix internet errors and issues on your Roku streaming device.

To improve your Wi-Fi connection, check this out: How to improve your Roku streaming device's Wi-Fi or wireless internet connection.

Thanks,
Arjiemar