Forum Discussion

toferj's avatar
toferj
Newbie
4 years ago
Solved

Roku Ultra remote doing double click?

This can't be the solution. The Roku remote only uses IR to control the TV power and volume. It uses an RF signal to control the Roku itself. No line of site needed. I would really rather have some...
remotes
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, LES5

    Thanks for posting, and welcome to the Roku Community.

    We appreciate you for letting us know about your concern regarding your Roku remote. You can resolve this issue by performing a system restart by navigating to Settings > System > Power (skip if no sub-menu) > System Restart. After this, you can also try to unplug your Roku streaming device and TV for about 1 to 5 minutes, then plug it in again. This should improve to the issue you've encountered.

    If the issue persists, please let us know, and we'll assist further.

    All the best,
    Kash

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
4 years ago

toferj

Thanks for the post.

Can you please provide more information about the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

  • drsearllie's avatar
    drsearllie
    Newbie
    2 years ago

    Is there a solution to a sticky keys remote? Mine double clicks making me scroll past the menu item that I want... Sometimes it triple and quadruple clicks with only one touch of the button.

    • jjain's avatar
      jjain
      Roku Employee
      2 years ago

      Can you reboot your device ? UnPlug and turn it back on.

      • Dogfish54's avatar
        Dogfish54
        Reel Rookie
        2 years ago

        I am here because I am having the same thing on multiple different Roku ultra units.