Forum Discussion

Rodger73's avatar
Rodger73
Newbie
10 months ago

Roku Ultra interface sluggish since Dec 2024 update

Roku Ultra interface sluggish since Dec 2024 update

Take 3 seconds for the cursor to move each time I hit the remote.

Rebooted, and had a few updates since but still the same.

3 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert

    If you're not using a Roku remote (e.g., Harmony remote), look for the setting "Control by mobile apps" and set it to "Enabled" or "Permissive".  I can't remember the exact menu path to get there and I can't check right now.

    • makaiguy's avatar
      makaiguy
      Community Streaming Expert

      renojim wrote:

      If you're not using a Roku remote (e.g., Harmony remote), look for the setting "Control by mobile apps" and set it to "Enabled" or "Permissive".  I can't remember the exact menu path to get there and I can't check right now.


      Try: Settings > System > Advanced system settings > Control by mobile apps > Network access

      • Sneve's avatar
        Sneve
        Newbie

        This is the way.  But seriously, this worked with my Harmony remote when I dug around and found these NEW SETTINGS.  Holy cow, what a pain.