Forum Discussion
Starting a new thread because I now have a new problem.I had unplugged the 4802 to plug in the 4850 to try it and then my TV went black and I will not risk that again so I returned to 4850 but now I’ve plugged the 4802 back in and I can’t get it to play the 2160 resolution that definitely applies to the videos I’m trying to play because it did before and when I go to my Apple TV player it plays in 2160, this particular one is only going up to 1440, this particular video. I have checked the resolution setting and it is
automatic (4K HDR 10+) which I believe is the correct setting for Samsung.
I have confirmed that 4K is working in the prime app and the Hulu app on the Roku so the TV is not the problem.I did Google search it says to go to video settings in the settings of the YouTube app but there is no video settings in the settings of the YouTube app on a Roku or for that matter on the Apple TV+.
What do I do? Yes I have unplugged it and plugged it back in, yes I have checked the update software for the Roku player itself and the YouTube app.Roku player is software version 15.0YouTube app version web_20251026_18_RC00
More bad news, the YouTube TV viewport/frames is 1920×1080 and the current/optimal Res is 3840×2160 which means I’m really only seeing it in 1080 P, when I go to the Apple TV+ app player the player it shows 3840×2160 for both viewport and current optimal Rez. This is on the World Series 4K version and it’s on YouTube TV
So the Roku player is definitely messed up
😡
- randys4 days agoRoku Guru
I have a handshake problem it all started with the Roku messing up, I now cannot get 4K on my need apps or the Roku player, I do not know what to do dammit