Forum Discussion

Alsmith's avatar
Alsmith
Reel Rookie
8 months ago

Roku Tv turning back on 30 mins after shutting off

I have two Roku tvs - 55R4AX and 43R4AX. When I shut the TV’s off using the power button, 30 minutes later the TV turns itself back on and I need to shut it off again. 
I have manually updated both TV’s to make sure both TV’s are the most up to date. This seems to be an issue since we did the fix for the tv instantly shutting off after you turned it on. 
What fix is in place for this, or how do I fix it as one of the TV’s is in my bedroom and disturbing at night. 
thanks. 

5 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    8 months ago

    Hi Alsmith,

    Thank you for posting here in the Roku Community!

    We get that your Roku TV is automatically turning on. No worries, we are here to assist you with this issue.

    We suggest you try the following and see if this works for you.

    System restart your Roku TV:
    Press Home on your Roku remote > Scroll and select Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart.

    Turn off Fast TV start:
    Press Home on your Roku remote > Scroll and select Settings > Select System > Select Power > Fast TV start > Remove the check mark on Turn on Fast TV start.

    Hope you'll find this info useful. Let us know if you still have any questions.

    Kind regards,
    The Roku Community Team

    • Alsmith's avatar
      Alsmith
      Reel Rookie
      8 months ago

      Hi RokuJohnB,

      I tried your fix for the issue but unfortunately it didn’t work. 
      I did confirm we don’t have Fast TV turned on. 
      Any other suggestions? 

      thank you, 

      Amy 

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator
        8 months ago

        Hi Alsmith,

        Thanks for keeping us posted!

        We appreciate you contacting us and taking the troubleshooting steps. No worries; we'll be glad to assist you even more. 

        Please try to turn off the sleep timer on your Roku TV by following the steps below:

        1. Press the Home button on your Roku remote.
        2. Select Settings.
        3. Select System.
        4. Select Time.
        5. Select Sleep timer.
        6. And turn off or uncheck.

        If the problem still persists, please keep us posted.

        Best,
        The Roku Community Team