Forum Discussion

Alsmith's avatar
Alsmith
Reel Rookie
8 months ago

Roku Tv turning back on 30 mins after shutting off

I have two Roku tvs - 55R4AX and 43R4AX. When I shut the TV’s off using the power button, 30 minutes later the TV turns itself back on and I need to shut it off again.  I have manually updated both ...
Alsmith's avatar
Alsmith
Reel Rookie
8 months ago

Hi RokuJohnB,

I tried your fix for the issue but unfortunately it didn’t work. 
I did confirm we don’t have Fast TV turned on. 
Any other suggestions? 

thank you, 

Amy 

RokuJohnB's avatar
RokuJohnB
Community Moderator
8 months ago

Hi Alsmith,

Thanks for keeping us posted!

We appreciate you contacting us and taking the troubleshooting steps. No worries; we'll be glad to assist you even more. 

Please try to turn off the sleep timer on your Roku TV by following the steps below:

  1. Press the Home button on your Roku remote.
  2. Select Settings.
  3. Select System.
  4. Select Time.
  5. Select Sleep timer.
  6. And turn off or uncheck.

If the problem still persists, please keep us posted.

Best,
The Roku Community Team