Forum Discussion
I’ve factory reset the Roku, I’ve unplugged it and let it sit, I’ve did tricks found on YouTube, nothing is working. Resetting the router isn’t an option being as we’re in an rv park. Not sure what else to do?
- atc980923 years agoCommunity Streaming Expert
khuff unfortunately, when you don't have control of the Internet connection, there may be nothing you can do. Your only option may be to provide your own Internet connection using a MiFi/hotspot. For people who travel often and use site provided Internet, you are at the mercy of whomever is configuring and maintaining the service.
- Anonymous3 years ago
Hi khuff
Welcome to the Roku Community!
I'd be delighted to look closely to see how we may assist you in getting started. Do you receive an error message when attempting to connect to your wireless network or when streaming a specific channel?
For troubleshooting purposes, have you tried re-connecting your Roku to a solid wireless network to see if that helps resolve the issue you are seeing? You may also try to connect to an alternate wireless network, such as another mobile phone signal typically provided and maintained by specific mobile phone (cellular) service providers, to see if you are experiencing the same issue.
With detailed information, we will be better able to assist you.
Warm Regards,
Lianna