Forum Discussion

Ranimos's avatar
Ranimos
Reel Rookie
6 months ago

Roku TV screen appears too dim even on “Brighter” setting

Hi, I’m experiencing a display issue with my Roku TV. When I turn it on, the screen is not black, but the image appears very dim and hard to see properly. It’s like the brightness is low, but I’ve a...
Roku TV
tv & player features
gail8's avatar
gail8
Newbie
2 months ago

I have my main problem when trying to watch the ROKU Channel on my laptop. The difference is like night and day literally; the night being my laptop and the ROKU Channel on my ROKU tv being day. The brightness is about an 8-10/10 on the tv, and the brightness is about a 4/10 on the laptop almost to the point of the old black and white TVs. I really thought I was the only one having a problem with this issue, but my issue is switched. I would rather watch 90% of what I watch on the laptop because my hearing is bad, and I hear better with the laptop. I can't find the setting on the laptop to increase the brightness. ROKU is my only problem when streaming. Peacock, Prime, etc. are perfect. 

RokuHaz-M's avatar
RokuHaz-M
Community Moderator
2 months ago

Hi there! gail8​

We understand you're having brightness issues with your Roku device on your laptop. To get a better look, could you let us know: 

  • When did you first notice the issue?
  • What troubleshooting steps have you already tried?
  • What’s the brand of your laptop?

Also, try connecting your Roku device to a different TV, monitor or laptop to see if the issue persists. This can help identify whether the problem is with the Roku or the display it's connected to.

Let us know what you find!
Roku Community Team