Forum Discussion

Rocketmanspc's avatar
2 years ago
Solved

Roku TV not working with Spectrum Community Wifi

Same problem here. I have rebooted everything and all my internet devices including two non-Roku tvs work great. But neither of my Roku tvs will work. They both show they are connected to my wifi wit...
  • RokuCarly's avatar
    2 years ago

    Welcome, and thank you for posting here in the Roku Community, Rocketmanspc!

    We appreciate you reaching out regarding your network issues and performing the troubleshooting steps you mentioned. 

    It may be related to your wireless network connection issues since it works when you connect it to a mobile hotspot. We highly recommend reaching out to your internet service provider to reboot your router on their end and try to reconnect your Roku streaming device to your preferred network again. 

    Furthermore, try to check our Support page related to the public network connection here: Hotel & Dorm Connect

    Let us know how it goes and we'll go from there.

    Kind regards,
    Carly