Roku TV high pitched screech noise
Was there ever a firm solution to this? I’m having the exact same issue. Brand new 50" Class Select Series 4K Smart RokuTV. Same exact high pitched noise that only starts when the tv itself is turned...
Forum Discussion
Hi RokuElmer-H!
The problem began the first day I received the TV and set it up (last Thursday). The TV only makes the noise when it is turned off—not when any of the channels or Home Screen are on. And I haven’t made any changes to the default settings since setting it up. As far as I know, everything is still on the default settings (aside from connecting to WiFi, logging into my Roku account, and downloading my channels/apps). Nothing is plugged into the TV except the power cord it came with.
Fwiw, my TV is mounted to a wall, but it sounds like the pulsing, high pitched noise is coming from the back of the TV right at the center-bottom (behind the word “Roku” on the TV itself). Once I turn on the TV, the noise stops. And after turning the TV off, the noise doesn’t start until about 10 minutes of having it completely off. The software is up to date (currently version 12.5.0).
Happy to provide whatever additional info you need! Thanks!
I’m having the same experience as Harrison, also a 50” Select Series 4K. Installed last night, no settings changed, no devices plugged in. Software version 12.5.0 build 5101-ET
Hi, Harrison2!
Thank you for getting back to us.
We apologize for the delayed response and thank you for your patience during this process. We would like to inform you that we have escalated your issue to the appropriate Roku Team. Please check your inbox and email address as we have sent the relevant details there. Rest assured that we are working diligently to address your concern as soon as possible.
Please feel free to ask me any further questions you may have. I am more than happy to assist you.
Thanks,
ElmerRokuElmer-H Could you send the details to my email as well? I never received anything in my inbox in the first place.
Thanks!
Hi, raccoons!
We have received your request for information to be sent to your personal email. We will send you a private message.
Kindly check your inbox and let me know when you receive it.
Regards,
Elmer
