Linfreud
4 months agoBinge Watcher
Roku stuck on start up screen
My Roku express is stuck on the purple screen/bouncing logo. I have tried: unplugging the roku, different hdmi port, different tv, factory reset. Nothing works. please help
Try using a USB power adapter (cell phone wall charging adapter 5volt, 1 amp) plugged into the wall instead of your TV USB port if currently doing so.
I am plugged into wall (saw that suggested somewhere else).
Have you tried a different power adapter?
I had my older Premiere+ 3921 get stuck on the bouncing ball a few months ago and it took about 4 or 5 attempts at a Factory Reset to get it unstuck. (press and hold for 30+ seconds).
Yes I tried using a different usb power adapter and tried factory reset several times.
I’ve read all the threads on this topic (there are many, which tells me this is a roku problem, not a me problem) and have tried all the suggestions multiple times.