Brand new tv went black

If it's brand new, take it back while you can.

HeyRedcardinal​,

Sorry to hear you're running into an issue. We’d like to take a closer look and see what’s going on.

To help us understand the problem better, can you tell us:

• Is the issue happening with one app or multiple apps?
• When did the issue start?
• Can you share a short video or photo of what you’re seeing?
• Is there any light showing on the TV (like a power or standby light)?
• What troubleshooting steps have you tried so far? (Have you tried unplugging the TV?)

Once we have this info, we can better assist you with the next steps.

Thanks for reaching out!
Roku Community Team