Roku stuck on a bouncing logo screen
Settings is impossible to reach for me because I never get to the home screen. It's just the bouncing Roku letters and reset button doesn't help.
Forum Discussion
After following the guides, forums, etc, I managed to reset my unresponsive Roku 4K+ Stick that was stuck in the initial bouncing letters (It wouldn't reset by pressing the reset button 5-10 seconds as it should have). What I did was to disconnect the USB head from the original power adapter Plug, then connected the USB Head to another USB Adapter I had at home. After doing that, the reset button on the Roku worked as it should and the Roku restored to factory settings.
I read in a post that some Roku 4K+ Sticks like mine were detecting a voltage difference from the cable or adapter and that was causing some devices to freeze and become unresponsive as mine. Hope this helps others with the same problem.
Hey there! DC-8
Thanks for sharing your workaround! Your insights can help others with similar issues. If you have more questions or need assistance, feel free to reach out. We're here to help.
Cheers,
Roku Community
