Forum Discussion
RokuJharra-Q
10 months agoRetired Moderator
Thank you for your post, Rjahmann!
We appreciate you reaching out regarding the issue with your Roku voice remote. To help us assist you more effectively, could you please provide us with some additional information?
- Serial number of the Roku player this remote is paired to.
- Is this the remote that came with that device? If not, kindly specify if this is a Voice Remote Pro or Voice Remote Pro (2nd edition).
- When and where did you purchase this?
Your cooperation is greatly appreciated.
Thanks,
Jharra