Roku remote not blinking / not working
Hi, @arios. Thank you for posting here in the Roku Community!
We appreciate you for reaching out about the issue with your Roku remote. It might not be the batteries causing the problem but rather the remote setup. In the meantime, try resetting your remote and setting it up to control your TV.
We recommend trying the following steps to help resolve this issue:
Reboot your voice remote and device
Use the following steps to restart your streaming device.
- Remove the power cord from your streaming device
- Wait at least 5 seconds
- Re-connect the power cord
If your voice remote uses standard AA or AAA, you can reboot it by removing and reinstalling it.
- Remove the battery cover on the back of your remote
- Remove both batteries from the battery compartment
- Re-insert the negative (-) end of a battery first and then gently push the positive (+) end until the battery clicks into place
- Repeat the previous step to install the second battery
- Put the battery cover back on your remote
Repair your voice remote to your streaming device
If your voice remote has a pairing button, it will be located either on the back of the remote or under the battery cover. Press and hold the pairing button for 5 seconds or until you see the status light begin to flash.
If your voice remote does not have a pairing button, press and hold the Back and Home buttons for 5 seconds or until you see the status light begin to flash.
Please try doing this and see if it helps with what you're experiencing.
Please keep us posted!
Thanks,
Jharra- Hello hsher, Thank you for keeping us posted!
We understand, and we appreciate your attempt to resolve your Roku remote issues. If you are having problems or if you want to return the remote, please make sure to get a Return Material Authorization (RMA) number first. Before requesting a refund or replacement, it's important to fully understand the process outlined in this article: Step-by-step instructions for returns and warranty replacements.
We also recommend following our troubleshooting steps to assist you in resolving these remote issues:This should resolve the issue you are experiencing; however, if it is still unresolved, please reply, and we will be able to assist you further.
Thanks,
Jharra
