Forum Discussion

kallison's avatar
kallison
Newbie
3 years ago

Roku remote headphone jack not working on Roku (TCL) tv

I have a Roku Ultra remote that I am successfully using on a newer TCL Roku TV.  However I am trying to use the headphone feature on the remote and it does not work.  I plug in some headphones and th...
remotes
Lee_M's avatar
Lee_M
Newbie
2 years ago

I also have the Ultra remote and had the same issue. There is nothing wrong with the headphones supplied. It appears to be a voltage issue related to the headphone circuit. I had what I thought were new batteries in the remote. I removed them and replaced with another set. The headphones are working normally now. Evidently this remote is sensitive to voltage-drop. Hope this helps.