Forum Discussion
If the remote is not properly paired to the TV it will drain the batteries in a few days. Open the battery compartment to locate the pairing button - as shown in above image. Press and hold the pairing button for three (3) seconds or until the pairing light starts flashing.
- Bonez3 years agoChannel Surfer
I mean, that’s great & all, but the remote loses its pairing for mysterious reasons & it is an unannounced phenomenon. So yeah, pair it up! But then it becomes unpaired & drains all the battery out. But thanks for pitching in!
- Emissary353 years agoRoku Guru
I got a new Streaming Stick 4K a couple of weeks ago. The remote that came with it is slightly smaller than the remote that came with the same exact Streaming Stick 4K that I got back in July. Comparing them side by side not only is there a size difference, but this new remote DOES NOT have a pairing button inside the battery compartment like the old one does.
It seems Roku is now designing these voice remotes (at least the ones that come with the Streaming Stick 4K) without a pairing button anymore. This obviously makes it more difficult to pair because there is no button to press any longer, now you basically have to rely on the remote to go into pairing mode on its own when you insert the batteries and hope it works.
I really don't know what's going on with Roku and their remote issues but it's absolutely ridiculous. There is the constant battery drain issue, the battery warning pop ups on the screen that you can't disable because Roku won't give us a setting for it. Then some people having trouble with the rechargeable voice remotes which also drain the rechargeable battery too fast and then fail to charge properly when plugged in.
I've said it numerous times here, these Roku Voice Remotes are a TERRIBLE defective design and they need to be replaced completely with a new design that actually functions properly. But don't hold your breath on that, all they will do here at best is ask for your serial number, then mail you a replacement remote that is the same flawed type of remote you already have and it will still kill your batteries just as fast.
The people that design these remotes at Roku seem to have a policy of ignoring these flawed remotes and continuing to produce more of them instead of actually correcting the problems. It really is amazing, there are topics here complaining about these very same voice remote issues going back several years and nothing has been done to fix a single one of these issues.
Roku, wake up and correct these voice remote design flaws once and for all! Your paying customers have had enough!