Forum Discussion

Ettah_1's avatar
Ettah_1
Newbie
4 years ago

Roku remote batteries keeps dying every week 😒

My roku remote batteries keeps dying every week. Is there a way to fix this? I'm tired of buying batteries all the time it's really annoying 
remotes
Roku Batteries Questions
Mary_In_Florida's avatar
Mary_In_Florida
Reel Rookie
3 years ago

I am having the same issue, constantly replacing the batteries, the remote become unresponsive often, sometimes taking the batteries out and then putting them back in again helps but it is annoying and frustrating. This is the 4th and newest Roku that I have purchased over the years and this is the first issue that I have had with the remote and I never use the voice feature.

Please advise.

Roku Voice Remote Model #RC691 RF342B-T6-03 1-1

Thank you,

Mary

RokuMary-F's avatar
RokuMary-F
Community Moderator
3 years ago

Hi Mary_In_Florida,

Welcome to the Roku Community!

We'd like to take a closer look to see if there's anything else we can suggest to help. Can you please provide the serial number/device ID on your Roku device that is paired with the remote?

Please keep us posted with the detail.


Best regards,
Mary

  • Mary_In_Florida's avatar
    Mary_In_Florida
    Reel Rookie
    3 years ago

    Hi,

    I never heard back after giving my serial number on December 1st. The remote is very unreliable, even when it has fresh batteries after a few days it becomes unresponsive until buttons have been pushed multiple times and many times it requires taking the batteries out and then putting them back in. 

    Thank you,

    Mary In Florida