Forum Discussion
I have the same problem. Batteries die in my remote after 5-7 days. By contrast I replace the batteries in my TV remote about every 6 to 8 months. This problem clearly doesn't have anything to do with usage.
My serial number is:
YH00D3809110
Thank you!
Thanks for the post.
I have passed along your information to our Support team. They will follow up and assist you.
Thanks,
Danny
- Bonez3 years agoChannel Surfer
Thank you for the reply, Danny, but there has been no follow-up to assist me. None. Zilch. Nada. Zero.
- RokuMary-F3 years agoCommunity Moderator
Hi Bonez,
Thanks for following up.
Our Roku Support team has reached out to you via email. We recommend checking for the email in your spam or junk folder if it's not in the inbox. As they will be the best in assisting you with this issue.
Keep us posted and we'll continue assisting from there if needed.
Best regards,
Mary- Bonez3 years agoChannel Surfer
Mary, no email from Roku in my email files, not even in my junk folder!