Roku refuses to use new wifi
I want to know why on earth Roku will not let me use my new internet. I now have 3 boxes that won't work like this is ridiculous. Garbage. 😡🤬 I have 2 old Roku Express, and a brand new one. I'm abo...
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More information about what is going wrong would help, but as a wild guess, most Roku Express models have been 2.4GHz Wi-Fi only, whereas some routers ship with only the 5GHz band enabled. So, make sure 2.4GHz in enabled in the router, and while you’re in there, make sure it is set to all Wi-Fi modes, ie: b/g/n and not just g/n. Some Rokus seem to have troubles with some routers if they are only running g/n modes.
Hi when I go to my Roku app it will not allow me to connect to any one of the Roku's, I removed the older ones but the other I just bought about a month ago. I do have dual wifi both the 2.4 and 5 but it doesn't let me even attempt to set it up on the new Wifi at all. It just shows the box I have connected to the TV ad a previously connected device and says "Not available on this network". I am connected to my 2.4GHz while trying to do this. I just changed my router so now the Roku will no longer work. I don't understand why they are locked to an internet name or router or why the remotes are locked to each device. No interchangeability at all. It's a waste of a perfectly usable device and money. So is my new box just garbage at this point?
Angela74, it's not clear what you're trying to do, but you can't use the app until your new Roku device is connected to your network and to get it connected to your network you must use a physical remote. To change the network a Roku device is connected to, you must use a physical remote. Some remotes (voice remotes) have to be paired to a Roku device and others (simple remotes) will work with any Roku device except for sticks.
Give some more details about what you're trying to do including the model number(s) of your Roku device(s).
The problem with physical remotes now that I have about 4 of them is pairing the correct remote to the correct device they are not interchangeable as you say they are. Not one of the remotes I have will work for my current Roku which is just a newer model of the older ones.
You say you don’t understand why they are locked to a name or router, but that is the nature of Wi-Fi. Each Wi-Fi network has an SSID and passphrase to keep your neighbors and their devices on their Wi-Fi and not yours.
The easiest method when moving to a new router/new internet is to set the SSID and passphrase of the new router to be exactly the same as the old router. Then all of your Wi-Fi devices will not even notice that anything has changed and will just automatically connect as before.
Setting up new router to same Wifi settings doesn't always work.
I recently bought a new gigabit router because my old one wasn't handling network traffic well and reducing our speed to all devices within the house. I set the wifi the same so that all devices that use it wouldn't have to be reconfigured. 2.4 and 5 ghz were enabled. I immediately noticed that we began having problems. There were long delays (Disney, Acorn) or they wouldn't load at all and we had a message about connection issues. Simply setting up the wifi the same on the new router didn't seem to work. We tried setting to channel 6, turning off 5ghz, switching to b/g/n; nothing we did improved the situation.
After trying various things without success, resets etc., we decided to use our old router as a wireless access point just for the Roku.
We left all wifi settings in the old router the same except for changing the SSID and address for the router to 192.168.1.2, plugged it into ethernet port 1, and reset the roku wireless to connect to the new SSID. After that all the issues with the Roku disappeared and things were back to normal. While this wasn't ideal it did solve the issue.
